Know where every new friend came from Answer every chat
See which ad brought each customer and what they bought, while AI chat answers from your own product data.
Works with LINE Official Account, Google Analytics 4, Meta Conversions API, server-side GTM and Claude AI
Sample data. The back office is in Thai.
Screens from the system
It runs in the browser, on desktop and phone. Screens show sample data. The back office is in Thai.
Live report
Customer page
AI chat
Sales confirmation
LINE CRM shows which ad each sale came from
Selling on LINE has one blind spot: once a customer adds you as a friend, where they came from is lost. LINE CRM gives every new friend a code in the first message. When an admin records a sale with that code, the system knows which channel, campaign and page it came from.
See LINE CRM in detailClicks the LINE button on the website or a tracking link
Facebook Ads, campaign "Year-end sale"
Adds the LINE OA
Gets customer code K7Q2MX in the welcome message
Chats with the shop and sends a slip
An "I've paid" message goes into the confirmation list by itself
Sale confirmed
฿2,580 counted in that channel's live report
Conversion sent back to the ad platforms
purchase to GA4 and Purchase to Meta
AI chat answers customers from your product data
The bot answers only from your business's knowledge base. If a product has no price in the data, it won't guess one. When it can't answer or a customer asks for a person, it hands the chat to your team and alerts them on LINE right away.
See AI chat in detail- Answers in LINE OA and in the website chat from the same data
- Import products from Excel or CSV, or let AI read a PDF catalog
- Asks for a name, phone number or whatever you need when a customer is interested
- Shows the questions it couldn't answer, so you can add them as FAQ
New customers go to your sales people one by one, automatically
Set the order of your sales people once. New LINE OA friends and interested customers from AI chat or your website form go to the next person in the queue, then back to the first. You can also let each sales person see only their own customers, so they never see another sales person's chats or messages.
See the sales queue in detailA new customer arrives
Adds your LINE OA, leaves details with AI chat, or fills in your website form
The next sales person in the queue gets them
The first goes to sales person A, the next to B, skipping anyone on leave
The sales person is alerted on their own LINE
With the customer's name, where they came from and a link to open them
Each sales person sees only their own customers
Other sales people's chats and messages stay hidden. Owners and managers see everything
Buy one or use both
Each business turns on only what it uses, and can add the other later with all its data kept.
See plans and pricesWhen you use both
- The bot's answers and interested leads land on the same customer's timeline
- The chat screen shows the customer code and source, one click from the customer page
- One LINE OA, one set of users, one webhook, nothing set up twice
What each part does
Everything lives in one back office. Turn on only what you buy.
LINE CRM
- Automatic customer codes
- New friends get a code in the welcome message. Admins search or record a sale with it in seconds.
- Tracking links and QR
- Links for your bio, posts, ads or an in-store QR code, each with its own clicks, new friends and sales.
- Website tracking script
- Know the channel, campaign and page a customer came from before they tap the LINE button.
- Built-in server-side GTM
- A container on BIQDADDY sGTM sends data through your own domain, so website data stays more complete.
- Conversions back to GA4 and Meta
- Confirmed sales go back as conversions, so your ads learn from real sales.
- Sales confirmation
- Slips, "I've paid" messages and sales entered by admins, gathered for a person to check before they count.
- Live report and share link
- Refreshes every 10 seconds. Send a read-only link to owners, no sign-in, no personal data.
- Customer timeline
- Every click, message, sale and team note on one page per customer.
- Automatic sales queue
- New friends and interested customers go to your sales people one at a time, in order. Each gets an alert on their own LINE and can be set to see only their own customers.
- Team and permissions
- Owner, manager, admin and view-only, each sees what they should. Every change has a history.
AI chat
- Answers in LINE OA
- The bot replies in LINE chat right away. Your team can take over any time and hand back to the bot.
- Website chat
- A chat widget from one line of code, answering from the same knowledge as in LINE.
- Your knowledge base
- Products, services, FAQ and documents, imported from Excel, CSV or a PDF catalog.
- Collects interested leads
- Asks for a name, phone number or the details you set when a customer is interested. Export as CSV.
- Handoff and alerts
- When the bot can't answer or a customer asks for a person, the chat goes to your team with a LINE alert.
- Website product sync
- Your website's back end sends products to the bot automatically, for shops with large, changing catalogs.
- Rich Menu
- The system draws a LINE menu from your colors and icons, or you upload your own design.
- Try the bot first
- Chat with the bot using your real data before customers see it, without saving anything.
Getting started in 3 steps
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Message our team
Add @biqdaddy on LINE or call +66 65 186 3999. Tell us what you sell and where your customers come from.
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We set it up
We connect your LINE OA, set up the script and server-side GTM on your website, load your product data for the bot and create accounts for your team.
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See results
Your sales team records sales and answers chats in one place. Owners open the live report on their phone.
Monthly plans
Every size gets every feature and our team sets it up. Sizes differ by monthly volume. Prices exclude 7% VAT.
- Setup fee
- LINE CRM ฿4,900, AI chat ฿5,900, both ฿7,900. No setup fee when you pay yearly.
- Paying yearly
- Pay for 10 months, use 12.
- Going over
- sGTM ฿100 per 100,000 requests. Extra AI replies ฿1 each.
An sGTM request is one piece of data your website sends through server-side GTM, such as a page view or a click. LINE OA plan fees are paid to LINE directly.
Talk to us about plans on LINEFrequently asked questions
Can't find your question? Message LINE @biqdaddy or call +66 65 186 3999
Do I need a LINE Official Account already?
Yes, you need a LINE OA for your business. If you don't have one yet, our team will show you how to open it, then we connect it to the system and set everything up.
Can I use only AI chat, without LINE CRM?
Yes. Each business turns on only the features it uses. Start with LINE CRM or AI chat alone and add the other later, with all your data kept.
What is a customer code, and does the customer have to do anything?
Nothing extra. When someone adds your LINE OA, the system sends a welcome message with a short code. Admins record sales with that code, so each sale traces back to the channel, campaign and page the customer came from.
How are customers shared out among the sales team?
Set the order of your sales people in the sales queue. New LINE OA friends and interested customers from AI chat or your website form go to the next person in order, then back to the first. Customers who already have a sales person go back to them. Each sales person pairs their own LINE once to get alerts, which use your LINE OA message quota.
Can sales people see each other's chats?
You choose. With "sales people see only their own customers" on, each sales person sees only the chats and customers given to them, never another sales person's messages. A chat nobody looks after yet goes to the next person in the queue when the customer writes in. Owners and managers still see everything, and sales people can hand customers on to each other.
If the bot doesn't know the answer, will it make something up?
The bot answers only from your knowledge base, and it won't guess a price that isn't in your data. If it can't find an answer or the customer asks for a person, the chat goes to your team with a LINE alert, and your team can take over any time.
How does it connect to GA4 and Meta?
When a sale is confirmed, the system sends purchase to GA4 through the Measurement Protocol and Purchase to Meta through the Conversions API. No chat messages, names or personal data are sent to GA4.
Why does LINE CRM require server-side GTM?
For accuracy. Website data travels through your own domain, so ad blockers and browser cookie limits drop less of it, and more clicks can be matched to new friends and conversions. BIQDADDY sets up and runs the container for you, and it's included in LINE CRM.
Can owners or our own clients see the report?
Yes. Share a read-only live report link with no personal data, or create a view-only account.
Do I need to install anything?
No. It runs in the web browser on desktop and phone. Our team adds user accounts for your staff.
See the system with your own business data
Tell our team what you sell and where your customers come from. We'll suggest whether to start with LINE CRM, AI chat or both.